Billing

Below is a list of standard charges provided by Utah State Hospital, per the Centers for Medicare and Medicaid Services (CMS) requirements. It is important to note that the charges reflected are the amounts Utah State Hospital would bill an insurer and it may not be what will be required to be paid out of pocket by the patient.

Hospital charges are the amount a hospital bills an insurer for a service. For most patients, hospitals are reimbursed at a level well below charges. Patients covered by Medicare or Medicaid programs have hospital reimbursement rates determined by federal and state governments. Hospital charges may also include bundled procedures, personnel, services and supplies. An example would be room rates that include the space, equipment, nursing personnel and supplies.

Patients can get answers to questions about billing and insurance by contacting the Business Office at (801) 344-4215.

Financial Assistance

When applying for financial assistance, you will be asked to provide current financial information:

  • Financial assistance application
  • Letter explaining your current financial status
  • Copy of current bank statement
  • Copy of last year's tax return
  • Copies of paycheck stubs and/or other income from the past two (2) months

Please note that Utah State Hospital is unable to waive cost-sharing responsibility for Social Security recipients.

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How to Pay Your Bill

Walk In

Utah State Hospital - Heninger Administration Building
1300 E Center Street
Provo, UT 84606

Mon–Fri: 7:30 am–4:30 pm

Pay Your Bill By Mail

Utah State Hospital
Attn: Patient Accounts
PO BOX 270
Provo, UT 84603

Pay Your Bill Over the Phone

801-344-4140
You can talk to a representative on the phone Mon–Fri: 7:30 am–4:30 pm.